I have prepaid with two ** dollar vouchers a fortnivht ago on the * dollar a day plan a...

GetHuman620345's billing issue with Optus from April 2018

Help with my Optus issue
The issue in GetHuman620345's own words
I have prepaid with two ** dollar vouchers a fortnivht ago on the * dollar a day plan and even though i have a ** dollar bance it says my credit runs out on the **th of april ****
To not lose my ** dollar balance
I have an issue with Optus too
How GetHuman620345 fixed the problem
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Optus

My mobile phone
billing issue
Reported by GetHuman620345
Apr 23rd, 2018 - 5 mons ago
I have an issue with Optus too
Fixed
Seen by 11 customers so far
Similar issue to 925 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman620345 started working on this issue
Apr 23rd 5:10am
GetHuman620345 indicated the issue is not fixed yet.
Apr 23rd 6:36am
GetHuman620345 indicated the issue is not fixed yet.
Apr 23rd 6:44am
GetHuman620345 confirmed the issue is fixed. Hooray!
Apr 24th 6:11am
GetHuman620345 indicated the issue is not fixed yet.
May 3rd 7:43pm
GetHuman620345 indicated the issue is not fixed yet.
May 27th 12:22pm
GetHuman620345 indicated the issue is not fixed yet.
Jun 2nd 5:21pm
GetHuman620345 indicated the issue is not fixed yet.
Jun 5th 5:15pm
GetHuman620345 indicated the issue is not fixed yet.
Jun 9th 7:39pm