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Can I upgrade my mobile phone plan?

Asked 2 years ago
Yes, it is possible to upgrade a mobile phone plan with Optus. Customers typically have the option to change their plan to a higher tier that offers more data, additional features, or different inclusions based on their needs. To upgrade, one usually needs to check the eligibility for upgrading either through the Optus website or by logging into their account if they are an existing customer. The process for upgrading may vary depending on the specifics of the current plan and the new plan being chosen. Also, it is important to consider any potential differences in pricing or contract terms associated with the new plan. Depending on the circumstances, it might be beneficial to review the current promotions or offers available, as Optus occasionally provides incentives for upgrades. For detailed information about available plans, customers may refer to the appropriate sections on Optus's current website. It is advisable to read through the details carefully to ensure that the selected plan meets individual needs and expectations.
Answered Jul 2nd 2025

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