I am unable to access my email account. I have tried several times and it,s not giving...

GetHuman816642's customer service issue with Optimum from June 2018

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Before contacting them, items GetHuman816642 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman816642's own words
I am unable to access my email account. I have tried several times and it,s not giving me the option to change my password. I called during the week and the agent was unable to help me because the account holder was not at home. I offered to have a three way call and they still refused. I haven't had email service since June **.
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Optimum

Customer service issue
Reported by GetHuman816642
Jun 24th, 2018 - 4 mons ago
I have an issue with Optimum too
Not resolved
Seen by 3 customers so far
Similar issue to 797 others
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Timeline
GetHuman816642 started working on this issue
Jun 24th 10:56pm