On July *,**** I place an order for * pair of pajama pants for $**.**. The order was a...

GetHuman5131129's Track an Order issue with Old Navy from August 2020

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Before contacting them, items GetHuman5131129 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman5131129's own words
On July *,**** I place an order for * pair of pajama pants for $**.**. The order was acknowledged, my debit card charged and a shipping notice provided saying this order shipped on July *. It has been stuck in Raleigh, NC since then. It is impossible to call Old Navy Customer Service........I have waited on hold for hours and hours. I'm totally disgusted at this point. I either want the pajama pants or a refund.

GetHuman5131129 did not yet indicate what Old Navy should do to make this right.

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Old Navy

Track an Order issue
Reported by GetHuman5131129
Aug 4th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2541 others
0 customers following this

Timeline

GetHuman5131129 started working on this issue
Aug 4th, 2020 6:21pm
GetHuman5131129 indicated the issue is not fixed yet.
Aug 5th, 2020 10:43am

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