I received an order today TWGN*HTand it is COMPLETELY wrong , I needed * spring jackets...

GetHuman4754181's Return an Order issue with Old Navy from May 2020

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The issue in GetHuman4754181's own words
I received an order today TWGN*HTand it is COMPLETELY wrong , I needed * spring jackets not * pairs of *T girls jeans . I am working from home and have no way to print a return receipt . I need these jackets for this season , the packing slip says hooded scout jacket girls and ladies utility jacket , that's not what was in the package. I have been on hold with customer service for over ** minutes , mostly in silence ???

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Old Navy

Return an Order issue
Reported by GetHuman4754181
May 1st, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 821 others
0 customers following this


GetHuman4754181 started working on this issue
May 1st, 2020 10:50pm

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