Order TJ*PGWQ*Tracking number ****************************I received an email stating t...

GetHuman-stefytri's customer service issue with Old Navy from December 2018

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Order TJ*PGWQ*Tracking number ****************************I received an email stating that it arrived today, but it did not. **I receive many packages every week and they all arrive fine, this is the first time this has happened. There was always someone at home, throughout the entire day. It is not an issue of estimating an earlier hour for delivery, because it is midnight right now and there is no package. I searched everywhere the courier could have left the package.**I am very unpleasantly surprised by this. This has never been a problem until now.**Can we fix this in time for subsequent deliveries? (next one is scheduled for tomorrow: tracking number *Z**A**YYW********)
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Old Navy

Customer service issue
Reported by GetHuman-stefytri
Dec 4th, 2018 - 2 mons ago
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GetHuman-stefytri started working on this issue
Dec 4th, 2018 8:01am