my order* TJ*HS*P. I have been waiting for my package to arrive since November **th, wh...

GetHuman-ellenpha's customer service issue with Old Navy from December 2018

Help with my Old Navy issue
The issue in GetHuman-ellenpha's own words
my order* TJ*HS*P. I have been waiting for my package to arrive since November **th, which is when I was notified about my package arriving. I was told from a customer service representative to wait until December * to see if my package has arrived. It is now December *rd and I still do not see my package. How long do I have to wait for a resolution?
I would like to either get another shipment of the same order or I would like to get a refund.
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Old Navy

Customer service issue
Reported by GetHuman-ellenpha
Dec 4th, 2018 - a mon ago
I have an issue with Old Navy too
Fixed
Seen by 6 customers so far
Similar issue to 1254 others
0 customers following this
Items needed
Name
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Timeline
GetHuman-ellenpha started working on this issue
Dec 4th, 2018 6:07am
GetHuman-ellenpha indicated the issue is not fixed yet.
Dec 4th, 2018 8:31pm
GetHuman-ellenpha indicated the issue is not fixed yet.
Dec 4th, 2018 8:32pm
GetHuman-ellenpha indicated the issue is not fixed yet.
Dec 4th, 2018 8:34pm