Hi I guess I’m writing this email in hopes of help. I love your store so much. I recent...

GetHuman1542603's customer service issue with Old Navy from November 2018

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The issue in GetHuman1542603's own words
Hi I guess I’m writing this email in hopes of help. I love your store so much. I recently went to your store and got my daughter over ***$ in new clothes for Christmas. Today our chimney caught on fire and all the clothes are smoke damaged I’m trying my hardest to get the smell out. I’m not asking for them to be replaced as it is out of your control I’m just asking if you guys have any coupons or something so we could try to get her some new clothes. Thank you , we love old navy ! **
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Old Navy

Customer service issue
Reported by GetHuman1542603
Nov 12th, 2018 - 4 mons ago
I have an issue with Old Navy too
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Seen by 2 customers so far
Similar issue to 693 others
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Timeline
GetHuman1542603 started working on this issue
Nov 12th, 2018 2:00am