I bought old navy fleece (Active wear) with full zip blue in color. But When I wore the...

GetHuman1466157's customer service issue with Old Navy from November 2018

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The issue in GetHuman1466157's own words
I bought old navy fleece (Active wear) with full zip blue in color. But When I wore the first day I saw some burr (a very small, round seed container that sticks to clothes) . I thought may be this is extra thread. But it did not go away . I felt very bad and sad . Last year I bought same fleece grey in color. And it was awesome. No burr.And I am using it now also . I bought the new one this season with the same impression . I have not even washed my new one.
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Old Navy

Customer service issue
Reported by GetHuman1466157
Nov 1st, 2018 - a mon ago
I have an issue with Old Navy too
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Seen by 3 customers so far
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GetHuman1466157 started working on this issue
Nov 1st 7:10pm