I received an order that isn't mine. The shipping slip inside the package is *TKL*TCP f...

GetHuman-lolabec's customer service issue with Old Navy from July 2018

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The issue in GetHuman-lolabec's own words
I received an order that isn't mine. The shipping slip inside the package is *TKL*TCP for Leslie Montz but it's sent to my address.
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Old Navy

Customer service issue
Reported by GetHuman-lolabec
Jul 13th, 2018 - a yr ago
I have an issue with Old Navy too
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Seen by 3 customers so far
Similar issue to 97 others
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Timeline
GetHuman-lolabec started working on this issue
Jul 13th, 2018 7:53pm