We’ve Submitted a Refund for Order GO**********I am very frustrated and disappointed on...

GetHuman-frankrov's customer service issue with NikeStore.com from July 2018

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The issue in GetHuman-frankrov's own words
We’ve Submitted a Refund for Order GO**********I am very frustrated and disappointed on the horrible customer service Nike is offering from the offshore folks in Philippines.**I have returned the defective running shoes which I paid $***.** back on June **th **** and have yet to receive my refund that was approved from Nike.**My son is without a pair of his Soccer Nike shoes as we are still being given the run around from the Philippines offshore support team that the FINANCE TEAM will contact you for * weeks now!**I would like a refund this week or have my son's shoes sent back to us as this is unacceptable!**You can contact me at ***.***.**** if you need me to give you my mastercard number for the refund.

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NikeStore.com

Customer service issue
Reported by GetHuman-frankrov
Jul 9th, 2018 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 6 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-frankrov started working on this issue
Jul 9th, 2018 6:56pm
GetHuman-frankrov indicated the issue is not fixed yet.
Jul 10th, 2018 9:40pm
GetHuman-frankrov indicated the issue is not fixed yet.
Jul 10th, 2018 10:01pm
GetHuman-frankrov shared this issue with friends on Facebook
Jul 10th, 2018 10:01pm