I try to get onto netflix.. I find a movie and then open the movie and I get a message...

GetHuman660347's customer service issue with Netflix from May 2018

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The issue in GetHuman660347's own words
I try to get onto netflix.. I find a movie and then open the movie and I get a message saying, too many people on My account at this time.. I am the only one that uses My account... it wants Me to pay for an upgrade.. I am not interested in an upgrade. I just want to watch a movie that I am paying netflix to be able to watch. I want no upgrade to two screens..
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Customer service issue
Reported by GetHuman660347
May 6th, 2018 - a yr ago
I have an issue with Netflix too
Not resolved
Seen by 5 customers so far
Similar issue to 46404 others
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GetHuman660347 started working on this issue
May 6th, 2018 4:36am