Purchase completed and my account was devoted but the purchase didn’t show up in game...

GetHuman603464's customer service issue with Microsoft Store from April 2018

Help with my Microsoft Store issue
The issue and preferred resolution, in GetHuman603464's own words:
Make an In-game purchase ... Purchase completed and my account was devoted but the purchase didn’t show up in game.
Paid for something I didn’t get.
Get what I paid for
Help with my Microsoft Store issue
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Microsoft Store

Xbox store - fortnite in game purchase
Customer service issue
Reported by GetHuman603464
Apr 17th, 2018 - 3 mons ago
I have an issue with Microsoft Store too
Not resolved
Seen by 3 customers so far
Similar issue to 31 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman603464 started working on this issue
Apr 17th 2:33pm
GetHuman603464 reviewed the items needed
Apr 17th 3:33pm
GetHuman603464 indicated the issue is not fixed yet.
Apr 17th 3:33pm