i bought my phone from best buy took it to metro pcs to get service janurary **** recen...

GetHuman-beedcole's Account Restricted issue with Metro PCS from October 2019

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The issue in GetHuman-beedcole's own words
i bought my phone from best buy took it to metro pcs to get service janurary **** recently i found a better service as far as monthly payment and would like to switch to a this company i called several times and they told me that they would take the block off my phone but this has not happened i called apple services and they also talked to metro and told them that there is a block on my phone from the carrier i talked to the company that i wish to transfer to and it shows on their end too that metro has a block on my phone this phone cost me ****$ i cant just go and buy another phone just to change services all im asking is for metro to take this block off my phone please i have never has a issue with metro pcs and i don't have a issue now i have never had bad service my phone works great with metro but it is my choice if i would like to change to a different service i feel like i am being forced to have this service and that is unfair and also against the law

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Metro PCS

Account Restricted issue
Reported by GetHuman-beedcole
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 47387 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman-beedcole started working on this issue
Oct 27th, 2019 1:28pm