Me my girlfriend added me on her phone line and both got brand new phones I got a LG K...

GetHuman921087's customer service issue with Metro PCS from July 2018

8336 similar
0 following
Help with my Metro PCS issue
Next: our robot will wait on hold for GetHuman921087 to get a Metro PCS rep on the line!
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman921087's own words
Me my girlfriend added me on her phone line and both got brand new phones I got a LG K** this was about *:** in the afternoon on ****. I was back at the store by *pm on **** (not even ** hrs) because the glass screen protector that was put on my LG k** was obiviously and noticably too small and not the right one for the phone and it had fallen from the seat in the car to the floor, the first time it fell the screen I cracked it was not dropped very far and it shouldn't have cracked that easily. You could tell it started cracking where the screen cover wasnt covering since there was such a big gap not protected. I asked for phone cover case screen protector....exact words were " I need everything you can get to protect my phone I am hard on phones!" But this time i never even had the chance to be hard on it cause it cracked the first time it fell pbi * so when I went in and wanted either the right screen protector and another phone or something because I don't want a phone that cracks that easily and they told me they couldn't do anything for me and all they could do was put the right screen protector on for me.
GetHuman921087 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman921087 fixed the problem
We are waiting for GetHuman921087 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman921087 fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman921087
Jul 27th, 2018 - 10 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 3 customers so far
Similar issue to 8336 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
8 Digit PIN
Phone number
Name on account
GetHuman921087 started working on this issue
Jul 27th, 2018 1:16am
GetHuman921087 shared this issue with friends on Facebook
Jul 27th, 2018 1:17am