Me my girlfriend added me on her phone line and both got brand new phones I got a LG K...

GetHuman921087's customer service issue with Metro PCS from July 2018

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The issue in GetHuman921087's own words
Me my girlfriend added me on her phone line and both got brand new phones I got a LG K** this was about *:** in the afternoon on ****. I was back at the store by *pm on **** (not even ** hrs) because the glass screen protector that was put on my LG k** was obiviously and noticably too small and not the right one for the phone and it had fallen from the seat in the car to the floor, the first time it fell the screen I cracked it was not dropped very far and it shouldn't have cracked that easily. You could tell it started cracking where the screen cover wasnt covering since there was such a big gap not protected. I asked for phone cover case screen protector....exact words were " I need everything you can get to protect my phone I am hard on phones!" But this time i never even had the chance to be hard on it cause it cracked the first time it fell pbi * so when I went in and wanted either the right screen protector and another phone or something because I don't want a phone that cracks that easily and they told me they couldn't do anything for me and all they could do was put the right screen protector on for me.
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Metro PCS

Customer service issue
Reported by GetHuman921087
Jul 27th, 2018 - 10 mons ago
I have an issue with Metro PCS too
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Timeline
GetHuman921087 started working on this issue
Jul 27th, 2018 1:16am
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Jul 27th, 2018 1:17am