Megabus, I attempted to change just my ride back from Fort Lauderdale and found myself...

GetHuman1642782's customer service issue with Megabus from November 2018

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The issue in GetHuman1642782's own words
Megabus, I attempted to change just my ride back from Fort Lauderdale and found myself unable to do so. So I traded in both of my rides to pick the same ride there but a different ride back. Instead of getting the full refund of **$, I only recieved **$ to get my new tickets. So intead of paying a total of *.**$ for my ride change I had to pay the full **$. I would like that refunded as I should have had the credit from change my rides.
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Megabus

Customer service issue
Reported by GetHuman1642782
Nov 28th, 2018 - 9 mons ago
I have an issue with Megabus too
Not resolved
Seen by 3 customers so far
Similar issue to 3252 others
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Timeline
GetHuman1642782 started working on this issue
Nov 28th, 2018 2:57am