I had tried to purchase a megabus ticket from you all this morning when it repeatedly t...

GetHuman-bfasil's customer service issue with Megabus from June 2018

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Help with my Megabus issue
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Name on booking, Booking number, and Email on the booking
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The issue and preferred resolution, in GetHuman-bfasil's own words:
I had tried to purchase a megabus ticket from you all this morning when it repeatedly told me that my transaction would not go through. **I ended up purchasing my ticket from union station megabus in DC. **I am now checking my Bank of America statement while on this bus and I see that I was charged FOUR TIMES for the *:** pm trip to New York from Union Station in DC that was said to have not went through.
I trust that Megabus will make this right and come up with a resolution that is fair.
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Megabus

Customer service issue
Reported by GetHuman-bfasil
Jun 4th, 2018 - 2 mons ago
I have an issue with Megabus too
Not resolved
Seen by 7 customers so far
Similar issue to 280 others
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Timeline
GetHuman-bfasil started working on this issue
Jun 4th 9:56pm