Acabo de hacer un cambio de tiquete y quiero pagar la diferencia pero no me acepta el pago

GetHuman630281's customer service issue with Megabus from April 2018

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The issue and preferred resolution, in GetHuman630281's own words:
The problem I ran into: Acabo de hacer un cambio de tiquete y quiero pagar la diferencia pero no me acepta el pago
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Megabus

Customer service issue
Reported by GetHuman630281
Apr 26th, 2018 - 3 mons ago
I have an issue with Megabus too
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Seen by 2 customers so far
Similar issue to 1548 others
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Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman630281 started working on this issue
Apr 26th 6:27am