The third time i tried to book again, the payment didnt go through despite the availabl...

GetHuman614005's customer service issue with Megabus from April 2018

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The issue in GetHuman614005's own words
I first booked a few weeks back using my American Express PREPAID ATM. ... The third time i tried to book again, the payment didnt go through despite the available funds.
I was having trouble booking despite the times i tried to get the schedule.
To be clear if Megabus No longer accepts AMERICAN SERVE PREPAID ATM.!
I have an issue with Megabus too
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Megabus

Booking through ky AMERICAN EXPRESS PREPAID CARD.
Customer service issue
Reported by GetHuman614005
Apr 20th, 2018 - 5 mons ago
I have an issue with Megabus too
Not resolved
Seen by 5 customers so far
Similar issue to 2344 others
1 customer following this
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Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman614005 started working on this issue
Apr 20th 11:42am