Im gettting email notices that say the following.*An issue with your stores email integ...

GetHuman1654328's customer service issue with MailChimp from November 2018

3 views
 | 
1011 similar
 | 
0 following
Help with my MailChimp issue
First: share to improve GetHuman1654328's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1654328's next move: go to the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1654328 will want to follow the link below to head to their help center. We will check on GetHuman1654328 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1654328 may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman1654328's own words
Im gettting email notices that say the following.*An issue with your stores email integration setup prevented a subscription from being sent to MailChimp.*The error message provided by MailChimp was:***Something went wrong, please try again later.*This problem occurred at: Jan *th **** @ *:** PM*The details of the failed subscription are:*Newsletter*MailChimp Field*Subscription Field*EMAIL******@***.com**FNAME**a**a****ed*a*OPTINIP***.***.***.****Common causes of email integration issues are:***Invalid Email Addresses: Although standards exist to determine 'valid' email addresses, Email Marketing providers may deem some addresses invalid while others do not. Providers may check the address when you try and add a subscription, or they may check it when they attempt to send a campaign. If this error is due to an invalid email address it may indicate an issue with your customer or order data, rather than a problem with your Email Marketing provider.***Changed lists or list fields: You may have changed lists or fields on MailChimp, making your stores integration rules out of date. Check the rules in your store and update the lists and fields as needed.***Incompatible field sync: Email providers may show an error if you have your store's rules configured to map fields which are not compatible (e.g. mapping an order total to a date field). Check the field settings for rules in your store to make sure fields are compatible - you may need to consult the documentation of your email provider.***Service interruptions: This problem may be a temporary error caused by a service interruption which prevented your store from communicating with MailChimp.***Suspended or expired account: If your account details are no longer valid, email integration will fail to work. Double check that your MailChimp details are still correct.*Note: This failed subscription will not be automatically re-attempted. If you wish to keep the above subcription, you will need to manually enter it into MailChimp.**What do I do? *And do I have to register my https:**www.rchuntingstore.com *right now it is http:**rchuntingstore.com
GetHuman1654328 did not yet indicate what MailChimp should do to make this right.
I have an issue with MailChimp too
How GetHuman1654328 fixed the problem
We are waiting for GetHuman1654328 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1654328 fixes it.
This email address isn't valid

MailChimp

Customer service issue
Reported by GetHuman1654328
Nov 29th, 2018 - 9 mons ago
I have an issue with MailChimp too
Not resolved
Seen by 3 customers so far
Similar issue to 1011 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1654328 started working on this issue
Nov 29th, 2018 5:45pm