For some reason it looks like the email address on file for MailChimp to reset my passw...

GetHuman-emetzdor's customer service issue with MailChimp from November 2018

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Before contacting them, items GetHuman-emetzdor may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman-emetzdor's own words
For some reason it looks like the email address on file for MailChimp to reset my password is incorrect. Because when I tried to reset the password when I couldn't remember the old password, the first letter of the email address it said it sent it to was a letter that there is no such thing as that email address. No one in my organization has an email address that begins with the letter "w". I am the owner of my company and my name is Erik Metzdorf. My username with MailChimp is metzystaqueria **My marketing coordinator and I have been trying to figure out how to sign in since last night and it cannot seem to figure it out! We need some help! We can't find a phone number for you guys or anything. It's extremely frustrating! Please have someone call me on my cell phone at ***-***-**** as soon as possible to help us figure out how to get this resolved.

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MailChimp

Customer service issue
Reported by GetHuman-emetzdor
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 781 others
0 customers following this

Timeline

GetHuman-emetzdor started working on this issue
Nov 9th, 2018 8:52pm