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MailChimp Customer FAQ

Top Answers & How-to Guides

How do I Contact MailChimp Customer Service?

The question we are asked most often is about how to talk to MailChimp customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My MailChimp Password?

To reset your Mailchimp password, simply go to the login page and click Forgot password. Enter your username and wait for the password...

How Do I Cancel My MailChimp Account?

If you have finished running the marketing campaign you were doing through Mailchimp, then you may want to close your Mailchimp account....
Ask any question you have about MailChimp customer service, get an answer now.

Recent MailChimp Customer Questions

I'm being told I don't have an account

If MailChimp is telling you that you don't have an account, it's possible that you entered incorrect login credentials. Be sure to double-check your email address and password. You might also want to check your email inbox for any communications from MailChimp about changes to your account status. If the account was deleted, there would be a notification. Also, know that MailChimp accounts deactivated due to inactivity are irretrievable. Remember, account information is case sensitive, so be sure you're entering your details exactly as you registered them. If you've forgotten your password, use the 'Forgot Password' link to reset it.
Asked Mar 19, 2024 1:44 PM

Help me with my MailChimp customer service issue

Account Management

How Do I Reset My MailChimp Password?

To reset your Mailchimp password, simply go to the login page and click Forgot password. Enter your username and wait for the password...

How Do I Cancel My MailChimp Account?

If you have finished running the marketing campaign you were doing through Mailchimp, then you may want to close your Mailchimp account....

Technical Support

How do I get technical support for My MailChimp account?

Email marketing is tricky enough. Don't waste your time trying to figure out you MailChimp problems on your own and instead get help...

Email List Import

Can I import my existing email list to MailChimp?

Yes, you can easily import your existing email list to MailChimp. We provide a simple and straightforward process for importing contacts...

Campaign Types

What are the different types of campaigns I can create in MailChimp?

In MailChimp, there are various types of campaigns you can create to efficiently communicate with your audience. The first is the Regular...

Email Scheduling

Can I schedule emails to be sent at a specific time in MailChimp?

Yes, MailChimp offers the option to schedule emails for a specific time. With its user-friendly interface, you can easily select the...

Subscribers Limit

What is the maximum number of subscribers I can have in my MailChimp account?

There is no specific maximum limit to the number of subscribers you can have in your MailChimp account. MailChimp offers flexible pricing...

Personalized Emails

Can I send personalized emails with MailChimp?

Yes, you can send personalized emails with MailChimp. MailChimp offers a variety of tools and features that allow you to personalize...

Integration with Platforms

Can I integrate MailChimp with other platforms like WordPress or Shopify?

Yes, MailChimp offers seamless integrations with popular platforms like WordPress and Shopify. With the MailChimp for WordPress plugin,...
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