I got a notification that my payment failed at the bank. My account is for Catherine Cl...
GetHuman-cccquilt's customer service issue with Lyft from June 2018
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The issue in GetHuman-cccquilt's own words
I got a notification that my payment failed at the bank. My account is for Catherine Clark. I was asked in the email to update my card, but I have no other card. Please submit the payment again. I can be reached at the email below, or at work: *****@***.com, which is a better choice during the day, as I have no access to my yahoo email at work. The detail of my ride are below. Again, please submit the charge to the bank again and it should go through. I apologize for this and will strive to make sure it does not happen again.**Thanks for riding with Juan!*June **, **** at *:** AM **Ride Details:**Line fare (*.**mi, **m **s) *$**.***Lyft Line Discount *-$*.***Tip *$*.**** Visa ***** *$*.**
GetHuman-cccquilt did not yet indicate what Lyft should do to make this right.
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How GetHuman-cccquilt fixed the problem
Contacted customer service at Lyft and they responded. It got paid and we are cool.
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