I got a notification that my payment failed at the bank. My account is for Catherine Cl...

GetHuman-cccquilt's customer service issue with Lyft from June 2018

Help with my Lyft issue
The issue in GetHuman-cccquilt's own words
I got a notification that my payment failed at the bank. My account is for Catherine Clark. I was asked in the email to update my card, but I have no other card. Please submit the payment again. I can be reached at the email below, or at work: *****@***.com, which is a better choice during the day, as I have no access to my yahoo email at work. The detail of my ride are below. Again, please submit the charge to the bank again and it should go through. I apologize for this and will strive to make sure it does not happen again.**Thanks for riding with Juan!*June **, **** at *:** AM **Ride Details:**Line fare (*.**mi, **m **s) *$**.***Lyft Line Discount *-$*.***Tip *$*.**** Visa ***** *$*.**
GetHuman-cccquilt did not yet indicate what Lyft should do to make this right.
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How GetHuman-cccquilt fixed the problem
Contacted customer service at Lyft and they responded. It got paid and we are cool.
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Customer service issue
Reported by GetHuman-cccquilt
Jun 15th, 2018 - 9 mons ago
I have an issue with Lyft too
GetHuman-cccquilt shared how to fix
Seen by 4 customers so far
Similar issue to 6476 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman-cccquilt started working on this issue
Jun 15th, 2018 11:49am
GetHuman-cccquilt confirmed the issue is fixed. Hooray!
Jun 16th, 2018 12:54am