This is the first time I am using Lyft. I am trying to schedule a pick up for tomorrow...

GetHuman-profsjac's customer service issue with Lyft from June 2018

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The issue in GetHuman-profsjac's own words
This is the first time I am using Lyft. I am trying to schedule a pick up for tomorrow morning going to the airport. The app will not allow me to schedule at a future date and time. I went through the help screen for scheduling and did not see a calendar or clock. My promotional credits were being charged for cancel. I had to call two drivers back to make sure that I was canceled even after pressing the cancel box. I hope you will be able to assist me with getting this resolved, so I will be able to utilize Lyft at a future date. My neighbor has agreed to take me to the airport tomorrow morning. I guess they saw my frustration with my first transaction.*I trust that Lyft will make this right and come up with a resolution that is fair.
GetHuman-profsjac did not yet indicate what Lyft should do to make this right.
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Customer service issue
Reported by GetHuman-profsjac
Jun 13th, 2018 - 9 mons ago
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Seen by 18 customers so far
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GetHuman-profsjac started working on this issue
Jun 13th, 2018 3:37pm