This is the first time I am using Lyft. I am trying to schedule a pick up for tomorrow...

GetHuman-profsjac's customer service issue with Lyft from June 2018

6225 similar
0 following
Help with my Lyft issue
First: share to improve GetHuman-profsjac's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-profsjac's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-profsjac will want to follow the link below to head to their help center. We will check on GetHuman-profsjac later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-profsjac may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-profsjac's own words
This is the first time I am using Lyft. I am trying to schedule a pick up for tomorrow morning going to the airport. The app will not allow me to schedule at a future date and time. I went through the help screen for scheduling and did not see a calendar or clock. My promotional credits were being charged for cancel. I had to call two drivers back to make sure that I was canceled even after pressing the cancel box. I hope you will be able to assist me with getting this resolved, so I will be able to utilize Lyft at a future date. My neighbor has agreed to take me to the airport tomorrow morning. I guess they saw my frustration with my first transaction.*I trust that Lyft will make this right and come up with a resolution that is fair.
GetHuman-profsjac did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-profsjac fixed the problem
We are waiting for GetHuman-profsjac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-profsjac fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-profsjac
Jun 13th, 2018 - 9 mons ago
I have an issue with Lyft too
Not resolved
Seen by 18 customers so far
Similar issue to 6225 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-profsjac started working on this issue
Jun 13th, 2018 3:37pm