I am trying to arrange for a wheelchair for a passenger. They only allow you to put in...

GetHuman-pjparanj's customer service issue with Lufthansa from May 2019

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The issue in GetHuman-pjparanj's own words
I am trying to arrange for a wheelchair for a passenger. They only allow you to put in a request online at least ** hours in advance. However, my request is about ** hours advance only since passenger had an injury today, and we need a wheelchair for their travel tomorrow. The online form won't accept this request and when I call the customer care number, no matter which option I choose, there's no response. This is urgent and Lufthansa doesn't seem to care. **Guess I won't just fly lufthansa again!
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Lufthansa

Customer service issue
Reported by GetHuman-pjparanj
May 21st, 2019 - a mon ago
I have an issue with Lufthansa too
Not resolved
Seen by 3 customers so far
Similar issue to 4695 others
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Timeline
GetHuman-pjparanj started working on this issue
May 21st 3:26pm