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How Can I Change My Itinerary with Lufthansa?

Life is full of unexpected changes, which means travel plans don't always work out the way you originally wanted. If a sudden change to your plans means that you need to adjust the itinerary on a trip you booked with Lufthansa, simply read on to find out how.

Lufthansa's Flight Change Policy

If you change your flight's itinerary within 24 hours of the time you booked the trip, you will not be charged for any modifications - the same applies for re-booking your flight. If you make any changes after the 24-hour period has expired, varied charges may apply, based on the type of ticket you purchased.

How to Change Your Lufthansa Flight Itinerary

1. Go to Lufthansa's home page.

2. Log into your account.

3. Click on 'Manage Booking'.

4. Double click on 'Change Flight'.

5. Enter your flight booking number.

6. Click on the 'Enter' button.

7. Select an alternative flight that fits your new itinerary.

8. Pay the difference in fare between the new itinerary and the old one.

Re-booking a Flight on Lufthansa

Some tickets do not allow you make itinerary changes. If you are not able to change your itinerary using the above instructions, you will have to cancel your flight and rebook it, unless you have a codeshare flight, in which case, rebooking is not permitted. To rebook your flight, follow the instructions below:

1. Go to Lufthansa's home page.

2. Log into your account.

3. Click on 'Manage Booking'.

4. Double click on 'Cancel Flight' and follow any further instructions you are given.

5. Book a new flight the same way you booked the original flight.

If You Need Help

If you need any help with changing your flight itinerary, contact Lufthansa's customer service team via phone, help desk, chat, or email.

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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