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What services does Lufthansa provide for passengers with special needs?

Asked 6 months ago
Lufthansa offers a range of services to accommodate passengers with special needs, ensuring their travel experience is as comfortable and smooth as possible. For those with mobility challenges, Lufthansa provides assistance from check-in through to boarding, which includes wheelchairs and support for navigating through the airport. Passengers are encouraged to inform Lufthansa of their specific needs at least 48 hours before departure, so that appropriate arrangements can be made. In addition to mobility assistance, Lufthansa is equipped to support passengers with visual and hearing impairments. This includes providing information in alternative formats and ensuring that qualified personnel are available to assist those who may require guidance during their journey. The airline also offers specialized seating options to accommodate various needs. When it comes to medical conditions, passengers requiring medical oxygen or other special onboard equipment should inform Lufthansa in advance. The airline has protocols in place for carrying necessary medical supplies and ensuring medical support if needed. For dietary requirements, Lufthansa provides special meals that cater to various needs, including vegetarian, vegan, and gluten-free options. It is advisable to request these services during the booking process or by managing bookings on the Lufthansa website. For the most current information and specific inquiries, passengers may want to check the website for comprehensive guidelines and contact details.
Answered Jun 14th 2025

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