I booked an outbound and return flight to Germany.**I had checked in for my outbound fl...
GetHuman-neilk's customer service issue with Lufthansa from January 2019
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The issue in GetHuman-neilk's own words
I booked an outbound and return flight to Germany.**I had checked in for my outbound flight but unfortunately had missed it. I had to pay another airline to get to my destination at a later time. **I then tried to check in for my return flight that I had originally paid for and booked and I was told by Lufthansa that as I had not physically got on the plane for my outbound journey my return journey had been cancelled. **I was then forced by Lufthansa at *AM in the morning to pay them another £*** for the same return flight home that I had already paid for.
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