We were flying from Montreal to Dubai via Frankfurt in business class. AC flight *** of...

GetHuman1691408's customer service issue with Lufthansa from December 2018

1964 similar
0 following
Help with my Lufthansa issue
Next: our robot will wait on hold for GetHuman1691408 to get a Lufthansa rep on the line!
Always use the GetHuman Phone tocall Lufthansa. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1691408's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman1691408's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1691408 may need:
Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman1691408's own words
We were flying from Montreal to Dubai via Frankfurt in business class. AC flight *** of December *, **** and Lufthansa flight *** of December *, ****. Our electronic ticket numbers are:*Jacob..**************Rima..**************Despite the * hour interval in Frankfurt, and despite expected priority treatment-* pieces of checked in luggage were left behind in Frankfurt and not arrived to Dubai.*After a long travel and not having luggage, our stay in Dubai (-temperature ** degrees) is ruined. Day after tomorrow we are boarding a cruise for ** days and, if the luggage will not arrive tomorrow, We will file a very strong actions against Lufthansa.*Property Irregularity report file reference: DXBLH******Sincerely,*Rima and Jacob Roiz
GetHuman1691408 did not yet indicate what Lufthansa should do to make this right.
I have an issue with Lufthansa too
How GetHuman1691408 fixed the problem
We are waiting for GetHuman1691408 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lufthansa's attention and get better help faster. Tap below to get started.
Having Lufthansa issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lufthansa email you?
This email address isn't valid
Follow this issue
See how GetHuman1691408 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1691408
Dec 4th, 2018 - a mon ago
I have an issue with Lufthansa too
Not resolved
Seen by 3 customers so far
Similar issue to 1964 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1691408 started working on this issue
Dec 4th, 2018 11:08pm