We booked our flight tickets from Lufthansa site. While looking for the tickets , it wa...

GetHuman1220579's customer service issue with Lufthansa from September 2018

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The issue in GetHuman1220579's own words
We booked our flight tickets from Lufthansa site. While looking for the tickets , it was reflecting two baggage allowed free of charge along with carry on bags allowed. But after booking the ticket, it says now we have to pay for the second bag. We are students we cannot pay this much. Lufthansa is known for its good service but this is kind of misleading. We want both the checkin baggage to be allowed without charges
GetHuman1220579 did not yet indicate what Lufthansa should do to make this right.
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Customer service issue
Reported by GetHuman1220579
Sep 28th, 2018 - 19d ago
I have an issue with Lufthansa too
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Seen by 1 customer so far
Similar issue to 1171 others
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GetHuman1220579 started working on this issue
Sep 28th 12:19am