We booked our flight tickets from Lufthansa site. While looking for the tickets , it wa...

GetHuman1220579's customer service issue with Lufthansa from September 2018

1 view
 | 
1171 similar
 | 
0 following
Help with my Lufthansa issue
First: share to improve GetHuman1220579's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1220579 to get a Lufthansa rep on the line!
Always use the GetHuman Phone tocall Lufthansa. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1220579 may need:
Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman1220579's own words
We booked our flight tickets from Lufthansa site. While looking for the tickets , it was reflecting two baggage allowed free of charge along with carry on bags allowed. But after booking the ticket, it says now we have to pay for the second bag. We are students we cannot pay this much. Lufthansa is known for its good service but this is kind of misleading. We want both the checkin baggage to be allowed without charges
GetHuman1220579 did not yet indicate what Lufthansa should do to make this right.
I have an issue with Lufthansa too
How GetHuman1220579 fixed the problem
We are waiting for GetHuman1220579 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lufthansa's attention and get better help faster. Tap below to get started.
Having Lufthansa issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lufthansa email you?
This email address isn't valid
Follow this issue
See how GetHuman1220579 fixes it.
This email address isn't valid

Lufthansa

Customer service issue
Reported by GetHuman1220579
Sep 28th, 2018 - 3 mons ago
I have an issue with Lufthansa too
Not resolved
Seen by 1 customer so far
Similar issue to 1171 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1220579 started working on this issue
Sep 28th 12:19am