Greetings, my name is Rita Osachi, I had purchase ticket with * other members of my fam...

GetHuman-osachiri's customer service issue with Lufthansa from August 2018

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The issue in GetHuman-osachiri's own words
Greetings, my name is Rita Osachi, I had purchase ticket with * other members of my family, we have * booking number, *st. booking ( LBNVSW ) , for * of us and *nd. booking (M*QKXC), for * person, we had to cancel the reservation and now we want to request a refund for our tickets, we paid $*,***.** per ticket, our ticket numbers are as follow****-********** ** ***-********** ** ***-********** ** ***-********** ** and the last one ***-***********Please request the refund for all the ticket less any penalty that may apply on each ticket.*They were all charged on my Visa Card.*Please confirm and advise as soon as possible*Thank you in advance for your help
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Lufthansa

Customer service issue
Reported by GetHuman-osachiri
Aug 24th, 2018 - 4 mons ago
I have an issue with Lufthansa too
Fixed
Seen by 12 customers so far
Similar issue to 890 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number
Timeline
GetHuman-osachiri started working on this issue
Aug 24th 1:32pm
GetHuman-osachiri indicated the issue is not fixed yet.
Aug 24th 7:03pm
GetHuman-osachiri indicated the issue is not fixed yet.
Aug 24th 7:03pm