I placed an order paid for on April **th ****. Not had any email to say about tracking...
GetHuman-annwhitm's Track an Order issue with Light In The Box from April 2020
Help with my Light In The Box issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-annwhitm's own words
I placed an order paid for on April **th ****. Not had any email to say about tracking only that it’s been shipped. Can’t track on the site as it tells me I have no orders. How can I find out where I’m at with the order. Order number *********
GetHuman-annwhitm did not yet indicate what Light In The Box should do to make this right.
I have an issue with Light In The Box too
How GetHuman-annwhitm fixed the problem
After trying to navigate the website and failing to get any information I decided to message them on messenger. Had a reply in about * days with the tracking information I have been searching for and it confirmed hat the item purchased was on its way to me. This company is not an easy firm to get information from and its webpage doesn't allow you to find information on your order easily.
Please help with my Light In The Box issue
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We've taken the time to write instructions for how to solve some of the most common Light In The Box customer problems.