I placed an order paid for on April **th ****. Not had any email to say about tracking...

GetHuman-annwhitm's Track an Order issue with Light In The Box from April 2020

Help with my Light In The Box issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-annwhitm's own words
I placed an order paid for on April **th ****. Not had any email to say about tracking only that it’s been shipped. Can’t track on the site as it tells me I have no orders. How can I find out where I’m at with the order. Order number *********

GetHuman-annwhitm did not yet indicate what Light In The Box should do to make this right.

How GetHuman-annwhitm fixed the problem
After trying to navigate the website and failing to get any information I decided to message them on messenger. Had a reply in about * days with the tracking information I have been searching for and it confirmed hat the item purchased was on its way to me. This company is not an easy firm to get information from and its webpage doesn't allow you to find information on your order easily.
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What Do I Do If My Order Is Missing with Light in the Box?How Do I Track My Order with Light in the Box?How Do I Return an Item to Light in the Box?
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Light In The Box

Track an Order issue
Reported by GetHuman-annwhitm
Apr 29th, 2020 - 6 months ago
Fixed
GetHuman-annwhitm shared how to fix
Seen by 9 customers so far
Similar issue to 2823 others
0 customers following this
Items needed
Account username
Account password

Timeline

GetHuman-annwhitm started working on this issue
Apr 29th 10:20am
GetHuman-annwhitm indicated the issue is not fixed yet.
Apr 29th 2:36pm
GetHuman-annwhitm indicated the issue is not fixed yet.
Apr 29th 4:23pm
GetHuman-annwhitm indicated the issue is not fixed yet.
Apr 29th 4:23pm
GetHuman-annwhitm indicated the issue is not fixed yet.
Apr 29th 4:25pm
GetHuman-annwhitm confirmed the issue is fixed. Hooray!
Apr 30th 7:07am