About a month ago I purchased a twin electric blanket which no kohls in my area carried...
GetHuman-kristyin's complaint issue with Kohls.com from March 2019
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The issue in GetHuman-kristyin's own words
About a month ago I purchased a twin electric blanket which no kohls in my area carried in my stores so it had to be shipped. Once I received it, I realized they shipped me not only the wrong color, but the wrong size. By the time the order arrived, I no long was able to purchase with my discount, and the price had doubled, so needless to say, I did not end up getting my blanket. Yesterday, I purchased a pair of tennis shoes for pickup. I went to get them, brought them home and they are not the color I ordered. Needless to say, I am very unhappy. Now, I will have to order another pair of shoes so that I can return these, so I will be running to kohls another time. I don't expect people to be perfect all the time, but this is ridiculous. So, thats * orders within the same month that I given the wrong item. I purchase a lot from kohls, so I expect so much more. In reality, if it was in the store, I would never have anything shipped because I can't trust that I will get the right thing.
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