Hello my name is John L'Heureux and also my wife Patricia L' Heureux is added as a user...

GetHuman1699203's customer service issue with Kohls.com from December 2018

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The issue in GetHuman1699203's own words
Hello my name is John L'Heureux and also my wife Patricia L' Heureux is added as a user on my account. Anyways my question is I ordered a babies crib about ** months ago for my grandaughter who at the time I thought would be staying with us periodically because she was going to be moving to Florida with her mother. I set the crib up thinking I was going to be using it and as it turned out my daughter has not returned to Massachusettes and the crib has been set up in a room for grandaughter without her ever using it. Is there anyway I can return it and have the amount that we paid for it placed back on our Kohls charge? I mean it was a total waste of money. I wish I had known at the time that she would never use it. I am willing to purchase a box to place it in and then return it to the West Springfield store. I just need the order number. I tried to look for it through purchases but couldn't find it. Please reply as soon as possible.
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Customer service issue
Reported by GetHuman1699203
Dec 6th, 2018 - a mon ago
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
GetHuman1699203 started working on this issue
Dec 6th, 2018 12:32am