I ordered an Arcade basketball game on order * **********. It was supposed to be shipp...

GetHuman1652904's customer service issue with Kohls.com from November 2018

Help with my Kohls.com issue
The issue in GetHuman1652904's own words
I ordered an Arcade basketball game on order * **********. It was supposed to be shipped with receipt * ***-****-****-****-****-****-****, however, it was not in the box, neither was a packing slip. The only thing in the box was the poetry magnets and the crystal flower kit. Please wither have the item shipped to me, or credit my card for the amount I paid for it. **Also, on order **********, I had ordered a dallas cowboys robe. This was subsequently cancelled by kohls. However, it is still being charged to my card. Please credit my kohls card for that transaction. **Thank you, **Kimberly Kethley
GetHuman1652904 did not yet indicate what Kohls.com should do to make this right.
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How GetHuman1652904 fixed the problem
Chatted with customer service. Issue has been resolved
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Customer service issue
Reported by GetHuman1652904
Nov 29th, 2018 - 9 mons ago
I have an issue with Kohls.com too
GetHuman1652904 shared how to fix
Seen by 4 customers so far
Similar issue to 1045 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
GetHuman1652904 started working on this issue
Nov 29th, 2018 2:57pm
GetHuman1652904 confirmed the issue is fixed. Hooray!
Nov 29th, 2018 3:34pm