I was shopping online today for your cyber Monday sale. I had a cart full of items and...

GetHuman-jlwear's customer service issue with Kohls.com from November 2018

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The issue in GetHuman-jlwear's own words
I was shopping online today for your cyber Monday sale. I had a cart full of items and was continuing to shop for more. When I proceeded to checkout, I was told that two of my items were now out of stock and unavailable. I think it is absolutely ridiculous and wrong to take things out of people's carts WHILE they are shopping! I had been looking for those items for a while and wanted to give them as gifts. I haven't been able to find anything similar anywhere else. I have never been so angry about shopping in my life! I will NOT be shopping with Kohls in the future unless those items can be replaced in my cart! I'm sure whoever reads this will consider it no big deal, but I am a very loyal customer and I choose to shop with companies that don't hijack your cart.*The items were Natco red truck with tree rugs. The truck was buffalo plaid design and they said Merry Christmas on them.
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Kohls.com

Customer service issue
Reported by GetHuman-jlwear
Nov 26th, 2018 - 10 mons ago
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GetHuman-jlwear started working on this issue
Nov 26th, 2018 8:09pm