I purchased a pair of boots online on Black Friday, the boots I ordered were *.* howeve...

GetHuman1702027's customer service issue with Kohl's from December 2018

4 views
 | 
212 similar
 | 
0 following
Help with my Kohl's issue
First: share to improve GetHuman1702027's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1702027's next move: call Kohl's.
The best way to get your problem resolved is to tap the button below to start calling Kohl's. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1702027 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1702027's own words
I purchased a pair of boots online on Black Friday, the boots I ordered were *.* however after receiving them I realized I need an *. When I brought them to my local store to exchange for that size they didn’t have any *’s. I was told to order a new pair in the correct size and then bring the other pair back and return them. The problem is that I won’t be able to purchase a new pair for the same price I paid on Black Friday. Please let me know how we can rectify this situation as I am a huge supporter of your company.*Order ***********
GetHuman1702027 did not yet indicate what Kohl's should do to make this right.
I have an issue with Kohl's too
How GetHuman1702027 fixed the problem
We are waiting for GetHuman1702027 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kohl's's attention and get better help faster. Tap below to get started.
Having Kohl's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1702027 fixes it.
This email address isn't valid

Kohl's

Customer service issue
Reported by GetHuman1702027
Dec 6th, 2018 - 6 mons ago
I have an issue with Kohl's too
Not resolved
Seen by 4 customers so far
Similar issue to 212 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1702027 started working on this issue
Dec 6th, 2018 2:48pm