Ordered a men's jacket on November **, **** for **.**. I did not get an email regarding...

GetHuman-islas_ma's customer service issue with Kohl's from November 2018

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Ordered a men's jacket on November **, **** for **.**. I did not get an email regarding my order. I called *** number and person who answered just said "hello" nothing else. His phone manners were terrible. Also he could not find my order at all. Wait time on the phone was too long at ** minutes to talk to someone. Chat line was not working. *Did you get my order? why no email message regarding order? Why the super long wait time? why the customer service person not trained? Service is terrible. Manuel Islas order is mens jacket ordered November ** at ***pm total was **.***
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Kohl's

Customer service issue
Reported by GetHuman-islas_ma
Nov 27th, 2018 - 9 mons ago
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GetHuman-islas_ma started working on this issue
Nov 27th, 2018 12:53am
GetHuman-islas_ma indicated the issue is not fixed yet.
Nov 27th, 2018 12:54am