Ordered a men's jacket on November **, **** for **.**. I did not get an email regarding...
GetHuman-islas_ma's customer service issue with Kohl's from November 2018
Help with my Kohl's issue
Did that get it fixed?
Waiting to see if GetHuman-islas_ma fixed the issue with our suggestion.
The issue in GetHuman-islas_ma's own words
Ordered a men's jacket on November **, **** for **.**. I did not get an email regarding my order. I called *** number and person who answered just said "hello" nothing else. His phone manners were terrible. Also he could not find my order at all. Wait time on the phone was too long at ** minutes to talk to someone. Chat line was not working. *Did you get my order? why no email message regarding order? Why the super long wait time? why the customer service person not trained? Service is terrible. Manuel Islas order is mens jacket ordered November ** at ***pm total was **.***
GetHuman-islas_ma did not yet indicate what Kohl's should do to make this right.
I have an issue with Kohl's too
How GetHuman-islas_ma fixed the problem
We are waiting for GetHuman-islas_ma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.