I made * bookings today for one longer trip, one booking from Ushuaia to Buenos Aires a...

GetHuman-ekatinch's customer service issue with Kiwi.com from March 2020

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-ekatinch's own words
I made * bookings today for one longer trip, one booking from Ushuaia to Buenos Aires and one from Buenos Aires to Duesseldorf (booking number *** *** ***), leaving Ushuaia this Thursday, **.**. I paid both bookings with PayPal, received confirmation for both payments from PayPal. The first booking was confirmed by you as well, for the second booking you asked me to verify my payment. I tried many many times to call the Argentinian number you were mentioning, asked my friends from Germany to call the German number, none were successful, could not reach anyone. I sent you a message through my account, no answer. How can I confirm my second booking?? You received both payments and I need to get home. Please let me know what to do. Thank you!

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Customer service issue
Reported by GetHuman-ekatinch
Mar 17th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 4418 others
0 customers following this


GetHuman-ekatinch started working on this issue
Mar 17th 5:25pm