To solve a stubborn and annoying problem with my Kindle Fire *, as a last resort I rese...

GetHuman632478's tech support issue with Kindle from April 2018

Help with my Kindle issue
The issue in GetHuman632478's own words
To solve a stubborn and annoying problem with my Kindle Fire *, as a last resort I reset it to factory settings. Amazon suggest this procedure. Now I have to re-register it. **Now it asks for my Amazon password but won't accept it. It tells that either my email or phone or password is not right. As it is, this Kindle * is of no use to me.**I want to:**. Get the Kindle working problem-free, or**. Receive an appropriate credit on a replacement.
GetHuman632478 did not yet indicate what Kindle should do to make this right.
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tech support issue
Reported by GetHuman632478
Apr 26th, 2018 - 7 mons ago
I have an issue with Kindle too
Not resolved
Seen by 6 customers so far
Similar issue to 1437 others
0 customers following this
Items needed
Email on Account
Purchase ID
Phone Number on Account
Amount Charged
Serial number
Order number
GetHuman632478 started working on this issue
Apr 26th 9:35pm
GetHuman632478 indicated the issue is not fixed yet.
Apr 26th 10:33pm