Hello,**My father’s business, James Leonard Opticians, had several business accounts ma...

GetHuman-folgenn's customer service issue with Instagram from June 2020

Help with my Instagram issue
First: share to improve GetHuman-folgenn's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-folgenn may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-folgenn's own words
Hello,**My father’s business, James Leonard Opticians, had several business accounts made by an ex-employee who no longer works for him. These accounts are: @jamesleonardopticians, @james*leonard*opticians, and @jamesleonard*opticians. When I look up his store, I see all the accounts except @jamesleonardopticians pop up, because apparently the @jamesleonardopticians account was deactivated by instagram, but when I try to make an instagram using the handle @jamesleonardopticians, it does not let me do so. I am requesting, on my father’s behalf, that the @jamesleonardopticians, @james*leonard*opticians, and @jamesleonard*opticians accounts be deleted, as they are inactive and are all business pages that cannot be accessed by the business’s owner, and that you give us access to the handle @jamesleonardopticians.**Thank you in advance for your help!**Best,*Nicole

GetHuman-folgenn did not yet indicate what Instagram should do to make this right.

How GetHuman-folgenn fixed the problem

We are waiting for GetHuman-folgenn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-folgenn
Jun 7th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 38351 others
0 customers following this


GetHuman-folgenn started working on this issue
Jun 7th, 2020 10:18pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies