Hello my business account on instagram is not allowing me to delete any promotions - in...

GetHuman3861047's customer service issue with Instagram from October 2019

Help with my Instagram issue
First: share to improve GetHuman3861047's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3861047 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman3861047's own words
Hello my business account on instagram is not allowing me to delete any promotions - in order to delete posts on my page, it requires me to delete the promotion which is currently completed....however I cannot delete it - I press delete promotion and a msg pops up saying that there was an error doing this action. I just want to be able to delete posts on my page so that I can start advertising again, thank you.

GetHuman3861047 did not yet indicate what Instagram should do to make this right.

How GetHuman3861047 fixed the problem

We are waiting for GetHuman3861047 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman3861047
Oct 31st, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 78507 others
0 customers following this

Timeline

GetHuman3861047 started working on this issue
Oct 31st, 2019 5:05pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers