On december **** I discovered that another account had been stealing my personal photos...

GetHuman2463022's customer service issue with Instagram from March 2019

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The issue in GetHuman2463022's own words
On december **** I discovered that another account had been stealing my personal photos, claiming to be someone with my appearance. The name of said account was @yasemin**bursa and it had more than **.*** followers. My own account (@bebe*rf) was older, with fewer follower (almost *.***) and I worked with it as a graphic designer. I reported the fake account with all the documentations, but Instagram said nothing was wrong. A few minutes later, Instagram closed my own account instead claiming I was impersonating someone else. It let @yasemin**bursa publish my photos for another day before finally closing it, after reporting it, many more times. From that day, tried to recover my account a lot of times, but Instagram never looked at my IDs or answered me. I even contacted Facebook's Help Center, but it was of no use.*I wish to have my account @bebe*rf back, as it had all my work contacts, memories (the first chat with my boyfriend) and work of art.
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Instagram

Customer service issue
Reported by GetHuman2463022
Mar 12th, 2019 - 5 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 39012 others
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Timeline
GetHuman2463022 started working on this issue
Mar 12th 6:07pm