Instagram Customer Service Issues

Instagram disabled my fan page "Mavco_giovdano_mastevchef" with 27.6k followers, claiming it was fake. This accusation is false as it was a fan page dedicated to the real Marco. I consistently mentioned him in every post and sometimes in stories. How can they label me as fake? I want to regain access to my account. (Marco is the person the fan page is dedicated to)

1. I am having trouble logging into my Instagram account under the username "motivated.dream." After multiple failed attempts, I now have the correct password but am prompted to verify my identity using a code sent to my inaccessible business email "[redacted]" I last accessed my account in August-September [redacted] but lost access after logging out on my mobile device. 2. Email: [redacted] Phone: +[redacted]43 (iPhone) 3. No previous usernames. 4. I am seeking Instagram's assistance to regain access to my account without relying on the unreachable email for identity verification.

Hello, my name is Lauren Dand. I've been trying to reach Instagram support for a week now. My account "lauurendand" was hacked, and the username was changed to "michaelranuilas" with a different email. Despite contacting support multiple times, I cannot regain access. I provided verification photos but only received generic links that did not help. Additionally, I suspect the hacker shared my photos on adult websites, causing distress to my family. Although I recovered my email, my Instagram remains compromised. Using Facebook to sign in created a new account "dandlauren" that I wish to delete. My mother reported the issue, resulting in some progress, but I still await a meaningful response from Instagram. I am eager to retrieve my personal account with cherished photos. The lack of effective support has left me frustrated, and I am determined to resolve this matter. I seek to speak with a representative who can assist me promptly. Thank you.

I am having trouble accessing my Instagram account @schmickcards. My daughter, J.A. Stunden, originally managed the account for Schmick Cards but we had a falling out. I was able to recover the login details from her and changed the email and password linked to the account. However, when I tried to log in today to add content, I was unable to access it. It appears that Instagram may have sent an email to [redacted] regarding the changes made to the account. Unfortunately, Jessica reported the issue, had the account reverted back to herself, and disabled it so we are now unable to use or access it.

I am having trouble accessing my Instagram account. Even though my friends can see my active page, I am unable to log in and receive an error message when I try. I am unsure why this is happening. If you can assist me with this issue, please reach out to me at @mi.ch.yl.aa or through my email, [redacted], at your earliest convenience. My Instagram handle that I am unable to access is n.chyy. Thank you.

Hello, I'm Tiffany, and I need help recovering my account. I had linked it to my Facebook, but I recently removed the connection and linked my Facebook account "Tatiana Varela" to my Instagram account "tato_arts_". Unfortunately, I created the "tiffany_taty" account with an email I no longer use and forgot the password. I've tried logging in with my Facebook but can't access my account. I'd appreciate any assistance in confirming my identity to regain access. Everything was fine until suddenly Instagram logged me out on my Samsung Galaxy J1 for no apparent reason. Thank you for any help you can provide.

1. After changing my Instagram username from majesticstudio_ to cinemize_studio, I was unexpectedly logged out and reverted back to the previous name. Upon checking from another account, I noticed the old username had reappeared along with some missing features like "call me." 2. I attempted to contact customer support using my email to receive a reset link, as the login link now appears to be going to a different email address. Additionally, my mobile number associated with the account has changed due to a new phone. Despite receiving Facebook verification this morning for the username change, I am currently logged out. 3. Initially, my username was majesticstudio_, then changed to cinemize_studio. However, upon waking up, I found myself logged back into the old username. Previous usernames include _cinemotions_ and jays1media. How can I regain access to my account?

I have been a victim of stalking and harassment on Instagram for a prolonged period. The individual behind these actions, Gary M Sudhalter, uses multiple aliases on Instagram to send defamatory messages to my acquaintances. Despite having a legal case, I have faced obstacles as Instagram has not been cooperative in addressing this issue. Gary M Sudhalter, a 58-year-old man, continuously cyber bullies me through Instagram, primarily using direct messages to harass me and others. He operates under the usernames "dylancandy1234" and "parisfrance8756", altering them periodically. Instagram's failure to act against these profiles has left me distressed. I believe Instagram should employ measures like tracing IP addresses to aid in legal action against him or, at the very least, remove his existing profiles to prevent further harm.

Whenever I attempt to access my account, a security code prompt keeps appearing, insisting I input a verification code via SMS. Even after entering the code correctly multiple times, I receive messages saying there was an error or that the code is incorrect. This situation has prevented me from using Instagram at all, as the app won't allow me to bypass the pop-up. Can you kindly assist in resolving this issue so I can enjoy Instagram without encountering this troublesome security verification problem? My account username is just_keep_swimming16, and it was created in twenty-sixteen.

Yesterday around 2 PM in Central Standard Time, my Instagram account suddenly became unavailable with a "user not found" message. Despite my profile picture still being visible, Instagram prompted me to enter a verification code, which they repeatedly sent but did not accept. After numerous attempts with different codes, my account remains inaccessible. I've reached out to Instagram support via Facebook and the app but have not received a resolution. With over 12,[redacted] followers, I'm anxious about potentially losing my carefully built-up account without any prior warning. Currently, my account cannot be located on Instagram, adding to my concerns. My Instagram handle is @sparklecates. For contact, they can call me at [redacted]. I also have a website at sparklecates.com if further verification is needed. I urgently require assistance as my inactive account is hindering communications with business partners while I juggle being an 18-year-old college student residing in Texas.

Hello, I have been experiencing issues with my Instagram account for the past 3-4 years. Despite multiple attempts to address this with GetHuman, my follower count does not increase as expected. Being a successful tattoo artist in CA, having a substantial following is crucial for my career and sponsorships. I used to see rapid growth in my followers, but suddenly the numbers stagnated. Even when I receive notifications of new followers, my count does not reflect this. This inconsistency is concerning, especially when sponsors question the lack of growth. I dedicate extensive hours to promoting my work on Instagram, yet my follower count remains unchanged or even decreases occasionally. I am worried my account may be compromised or that there is a technical glitch affecting my visibility. I seek assistance in resolving this issue as my professional success relies on a strong online presence. Would appreciate any help or guidance.

Hello, my name is Radek Vodička. I am writing on behalf of the owner of the Instagram account "elenka.pusinka," which was removed due to nudity. The owner believes this was unjustified as the account did not contain any prohibited content as per Instagram's Terms of Service. If there was any violating content, kindly inform us so the owner can prevent it in the future. If not, we request the account to be reinstated. If the account cannot be restored due to violating content, we request the restoration excluding any content that breaches the Terms of Service. Kind regards, Radek Vodička and Agáta Čermáková.

At approximately 6:30 PM, I received a notification informing me that a post from March 4 at 10 AM had been removed due to "hate speech" or "symbols." I possess a screenshot of this message. I did not make any posts at 10 AM, and to my knowledge, I have never included hate speech or symbols in any of my posts (what constitutes symbols anyway? I cannot locate any information about unauthorized symbol utilization on Instagram). I am curious about which specific post was removed as I could not view it (once again, what is the purpose of blurring it out so it is unidentifiable?), and I would greatly appreciate any clarification you can provide. I am perplexed and somewhat irritated. There are numerous accounts on Instagram that blatantly breach the community regulations, unlike mine. I will patiently await your response, and I am determined to pursue an answer. Thank you for your attention.

Hello, I have been in contact with Instagram support since yesterday. I realized I was logged out of my main personal account after waking up yesterday. Unfortunately, my account has been hacked, and I am struggling to recover it as the hacker changed both my password and email address without any notification to me. Despite my efforts to explain the situation to Instagram support, they believe I am seeking help for the wrong account. To clarify, my original Instagram account was created in [redacted] with the email ‪[redacted]‬. I accidentally created a new account with the same email while trying to access my old account and promptly deleted the new one. However, Instagram support is focusing on this deleted account rather than assisting me in recovering my main account, @lyssapaige. The hacker altered my username to @aelaiggomow and switched the email associated with the account to a .ru domain. Unfortunately, I have not received any notifications regarding these changes in my email inbox. I kindly request your help in restoring access to my main account. Thank you, Alyssa G.

I have a question regarding documenting an upcoming medical procedure I'm having, a necessary circumcision. I want to record before and after photos/videos to possibly help other men in a similar situation. However, I'm unsure how to share these without violating content guidelines due to their graphic nature. I believe this could raise awareness and reduce stigma around men's sexual health, which can be a sensitive topic causing embarrassment and helplessness when seeking treatment. It took me time and personal struggles to seek help, and I hope sharing my experience on March 27th could encourage others to prioritize their well-being. I seek advice on the best way to proceed without causing any issues or being banned. Your input is appreciated. Feel free to reach out via text at [redacted].

Hello Instagram Support Team, I am reaching out regarding the recent disabling of my account @ketpillsandthrills. I am deeply saddened by this action and am concerned that my page may even be deleted. I want to express my sincere apologies if I unknowingly violated any terms of use, as I did not receive any prior warnings or have any posts removed. @ketpillsandthrills has evolved beyond being just an Instagram account and has become a significant part of my life. I have ambitious plans for the future including creating my own merchandise, hosting events, and possibly even establishing a festival. My ultimate dream is to organize my own event. Instagram has been instrumental in kickstarting my endeavors and I have successfully gained a following of 59,[redacted] in over 6 months. I aim to continue using Instagram as a platform to turn my aspirations into reality. If my account can be reinstated, I assure you that I will adhere strictly to the community guidelines and avoid any further violations. I look forward to hearing from you. Thank you, @ketpillsandthrills

Hello, Two days ago, my Instagram account @iwannalickbillieeilish was deactivated, and I am unsure of the reason. I was never notified of any violations, and the account is simply a fan page for Billie Eilish, clearly stating it is not her official account. I have had this page for over a year, consistently posting the same type of content. I verified my identity through email already. I am eager to understand what steps I can take to recover my account. I believe a review will show there is nothing inappropriate on the account. This page has been a labor of love, and I hope to have it reinstated soon. Thank you and awaiting your response.

Hello, I wish I had known about this forum earlier. I am facing a serious issue and hope for assistance. My name is Jack McManus, a 15-year-old whose Instagram account "Jackmcmanus32" was hacked by someone in Russia, as evident from the new email associated with it. Despite my numerous attempts to reach out to Instagram for support, they provided no assistance. The hacker changed the email, password, and phone number linked to the account, rendering recovery impossible. Subsequently, the hacker not only deleted all my photos but also changed the username to "sexy_girl28," transforming my account into a platform for inappropriate content. This situation is troubling for a minor like me. I would greatly appreciate any aid in resolving this matter. Despite providing evidence such as a picture from my house and recreating a unique image from the account, Instagram remained unresponsive. The account, which held memories spanning over 5 years, was ruined while Instagram offered no aid. Your help would be invaluable, and I would be grateful for any assistance. Thank you, Jack McManus

Hello, I am the owner of the account @dailyrogerstone, a well-known satirical parody page that has been disabled. I have reviewed the community guidelines and am confident that I did not violate any rules. According to the support information on the website, if an Instagram account is disabled, there should be a message upon login. I did not see a disabled message, just an inability to log in. I am the only one who had access to the account, so if it was disabled, it was not due to anyone else's actions. I am eager to appeal this decision to reinstate my account. It's disheartening to lose a platform where I shared respectful political satire enjoyed by followers from diverse political backgrounds. I am at a loss as attempting to log in or reset my password leads to a message stating that no user exists.

I tried to sign up for Instagram using my Facebook account under Isidora Hart. However, I encountered issues during the process and was informed that I had violated their terms of use, leading to my account deactivation. Despite multiple attempts to rectify the situation by submitting a photo with the code, it took several tries before my account was reactivated. When attempting to sign back in, I realized that my username BellaNTheBeastie was not recognized. Even connecting through Facebook did not resolve the issue, despite the app suggesting my username as Isidora Hart. Furthermore, none of my usual passwords worked, and when trying to reset, my email [redacted] was not found. It seems that there are complications with both my current and alternative email addresses, resulting in further deactivations of my account.