Instagram Customer Service Issues

I have repeatedly requested the removal of several Instagram accounts set up by my nine-year-old daughter. Unfortunately, she cannot delete them herself as she no longer has access to the passwords or her old phone for password resets. The following accounts are still active: 1. serenityandlila 2. lilaschaff 3. lilaschaffer 4. schaflila 5. li.la5452 I kindly ask for all of these accounts to be deleted promptly since my daughter is only nine years old. Her date of birth is 11/04/[redacted]. Thank you, M. Schaffer

Last night, my account "kyrieirving11" was hacked. I believe the hacking occurred shortly after updating my information. Despite verifying my email and phone number, within five minutes, my account was compromised. I received emails notifying me of the changes, although the hacker forgot to update my contact email. The hacker demanded $70 under the threat of hacking my other accounts and edited the bio of my page. Despite paying as a business transaction, the hacker did not return the account. I've reported the incident, and the page seems to have been removed, possibly by Instagram. I wish to recover my account with 21k followers and [redacted] posts. I lack access to the original email and phone number but can show emails confirming recent changes. This experience has been distressing, and I seek assistance in restoring my account promptly. Thank you, Dominique Bates.

My account has been locked for almost a year now, but today, I am determined to regain access. After reinstalling Instagram, I attempted to log in and received a message about a suspicious login attempt from Houston, Texas, my location. Despite knowing my login information, I used a random email that I no longer have access to, preventing me from logging in. The email I am providing now is my current one, which I use for my other Instagram account that I created when facing this login issue. Your assistance in resolving this matter would be greatly appreciated.

I used to have my account @__qhizar_aman__ but I couldn't log in successfully on different devices. When I attempted to open it on my mom's phone, it didn't work. I tried something, and now there's another account with the same username and password. I found this confusing, so I deleted the new account since my original account was inaccessible on any phone. However, the deleted account still exists, and when I try to log in, it indicates that I requested its deletion. Please help me with this issue. Thank you.

I recently attempted to log in to my account, which I hadn't used for some time, using my email and password. However, I was surprised to find myself logged into someone else's account. This is concerning because I used my own credentials but accessed a different account. When trying to use my username, I was informed that the password was incorrect and that a verification code would be sent to an old number or an unknown email. I suspect my account has been hacked and I am eager to regain access. The account I am trying to retrieve is associated with the email [redacted] Thank you for your help in resolving this issue.

I came across an advertisement for a kayak deal on my feed. Presumably, it appeared because I've been looking into purchasing one and exploring various options. I impulsively decided to take advantage of a factory clearance deal advertised and made the purchase. I received a receipt promptly, but only after a week later, I was informed of a delay in shipment tracking. After waiting another week without any updates, I attempted to reach out via email twice. With no response and growing concern, I visited the website again, only to discover it had vanished. This company seems to be perpetrating fraud on Instagram by luring unsuspecting customers. I have already reported their page through official channels, but I am seeking additional steps to ensure the account is shut down and to prevent further fraudulent activities.

Dear Team, I manage a business account for Holidays by Orient Travel (@holidaysorient) and recently encountered an issue accessing it. When I try to log in, I receive an error message stating "Unknown network error," and upon further investigation, I discovered the account is no longer accessible. Surprisingly, there was no prior warning or notification about the account being removed. Interestingly, even though the account has disappeared, scheduled posts through Hootsuite are still being published without any errors being reported. However, the account is no longer connected to Facebook, and I have stopped receiving emails from Instagram. I urgently need assistance in recovering this account as it is crucial for our company's promotions. This situation is concerning, and I would appreciate any help in restoring access to the account promptly. Thank you for your support.

This afternoon, I received an email informing me that my account email address for chelseafarmerxx was changed from ‘[redacted]’ to ‘[redacted]’. I did not make this change, and I do not have the latter email account. I have tried to revert this change, but it requires a security code sent to the second email address, which is not mine, preventing me from accessing my Instagram account. Can you please change my chelseafarmerxx account email back to [redacted]? I recently changed my username from chelseagrummettxx to chelseafarmerxx due to getting married. I appreciate any assistance as I want to keep my wedding and hen do memories. Thank you.

Hello, I go by the username Rubyyy.[redacted]. Recently, I logged out to avoid receiving texts from Momo. However, trying to log back in has been a challenge for the past three weeks as I keep encountering an error message. Even creating a new account via the app on my phone didn't work. I've attempted on my laptop and through Google, but the issue persists. My account seems to have been deleted. I managed to create a new account, but unfortunately, my phone is blocked from using the app. Please assist in recovering my iconic account. Thank you.

Good evening, I am having an issue with two Instagram accounts linked to the phone number +[redacted]60. One account was blocked and disabled due to guidelines violation, which I understand. However, the other account, which follows the guidelines, also got blocked. Whenever I try to access it from the app on my phone, I receive an error message. Even attempting to create a new account prompts a message saying registration is not possible at this time. This issue does not occur when I log in from a web browser. It seems like access via my phone number has been restricted. I would appreciate guidance on resolving this or authorization to restore the account. My active email address is [redacted] Thank you for your assistance.

My account was compromised, and the hacker changed all my login details. Despite sending multiple emails to Instagram with proof of identity, the issue remains unresolved. I have followed their instructions to reset the password by providing verification codes and holding up my ID, but Instagram claims they cannot confirm my age and requests the same proof repeatedly. The hacker changed my profile to the username "konniagnes" from "davidcagle03," featuring a picture of me and my daughter. I urgently seek assistance as the situation could involve a potential danger. I ask for a resolution from Instagram by providing the requested information numerous times already.

I have contacted support several times regarding this issue. I am unable to share posts from my feed to my story, nor can I share a story where a friend has tagged me. I initially thought it might be my phone causing the problem, but even with a new Samsung Galaxy S10, I am still facing the same problem. Despite being a beta tester for a few months now, I have not received access to this feature, which is frustrating. There are others on a Reddit thread facing the same issue. Moving forward, I hope to receive timely updates for all features. My username is @noellerose12.

Recently, my post on Instagram was removed with a message stating that it may not meet the community guidelines. This issue affected all my other posts and hashtags. Despite reporting the problem to Instagram, I received no feedback. When attempting to resolve the issue by removing the hashtag #eemalina from my posts, I encountered a block on editing them further. I have reviewed the Community Guidelines and see no conflicts with my content. My Instagram account is @eemalina.exclusive, associated with my brand. I am a registered company with the domain eemalina.com. I use only original and royalty-free images related to my hijab products. I am willing to provide proof of copyright if necessary. Your prompt response is appreciated. Thank you.

Hello everyone! I'm a travel blogger who created my Instagram account 10 months ago to share photos of stunning travel spots. Initially, my account gained traction, reaching over [redacted] followers within the first two months. However, a user offered to boost my following by [redacted] in just one day. Naively, I agreed, unaware of the risks associated with such methods. For a day, my followers skyrocketed, but soon after, they started decreasing rapidly. Within two weeks, my follower count plummeted to less than [redacted]. Now, for the past 8 months, my follower count struggles to exceed [redacted]. It feels like trying to fill a leaky cup! I wonder if my strategy needs adjustment or if this past incident has permanently hindered my account's growth. Is there a way to determine if there's a follower limit imposed on my account and how I can address it? Thank you!

In December [redacted], I discovered that another account was stealing my personal photos and pretending to be me. The account name was @yasemin16bursa and had a substantial following of over 73,[redacted] followers. My own account (@bebe_rf) was older with around 3,[redacted] followers, and I used it for my graphic design work. Despite reporting the fake account with evidence, Instagram claimed there was no issue. To my surprise, minutes later, Instagram closed my account, accusing me of impersonation. The fake account continued to post my photos for a day before Instagram finally took it down after multiple reports. Since then, I've made numerous attempts to recover my account, providing IDs, but Instagram has not responded. I even reached out to Facebook's Help Center without success. I'm desperately trying to regain access to my @bebe_rf account as it contains work contacts, cherished memories (like the first chat with my boyfriend), and my artwork.

As a student, I recently created a dance video that I poured a lot of effort into and wanted to promote on my main Instagram account. To ensure it met the guidelines, I initially posted it on a separate account, which was approved. However, upon reposting on my main account for promotion, it was unexpectedly disapproved after waiting for over an hour. This situation is disheartening after dedicating two months to this project. I diligently removed any profanity to align with Instagram's regulations. It's frustrating given that I know of other videos with explicit content that were permitted for promotion. I would have been willing to edit the video further had I known it wouldn't comply. I firmly believe my content does not breach any advertising rules on Instagram. Thank you for understanding.

Hello Instagram team, we recently noticed some concerning/spam content on Instagram. Could you kindly assist us in deleting/reporting the following Instagram accounts: - miaputridesanti16 - miaputridesanti4111 - miaputridesanti77 - miaputridesanti26 - miaputridesanti.z - miaputridesanti.berbagiinfo - miaputridesanti12 - miaputridesanti001 - miaputridesanti04 - miaputridesanti97 - miaputridesanti.i - miaputridesanti.v - miaputridesanti.qq - miaputridesanti8 - miaputridesanti5 - miaputridesanti16_ - miaputridesanti_6 - miaputridesanti.u - miaputridesanti79 - miaputridesanti.new - miaputridesanti.ul - mia.putridesanti_ We have also attached a photo ID, a JPEG file as proof of ID, for the account deletion/report process with your team. We have attempted to handle this ourselves but have encountered difficulties and failed multiple times. Thank you for reviewing this request, Instagram team.

Hello Instagram team, we have encountered a concerning issue with spam on our Instagram accounts. We would appreciate your assistance in removing or reporting the following accounts for us: - miaputridesanti16 - miaputridesanti4111 - miaputridesanti77 - miaputridesanti26 - miaputridesanti.z - miaputridesanti.berbagiinfo - miaputridesanti12 - miaputridesanti001 - miaputridesanti04 - miaputridesanti97 - miaputridesanti.i - miaputridesanti.v - miaputridesanti.qq - miaputridesanti8 - miaputridesanti5 - miaputridesanti16_ - miaputridesanti_6 - miaputridesanti.u - miaputridesanti79 - miaputridesanti.new - miaputridesanti.ul - mia.putridesanti_ We have also attached a JPEG photo ID as proof for the deletion/reporting process. We have attempted to address this issue on our own but have faced challenges and unsuccessful outcomes. Thank you for your attention to this matter, Instagram team.

Hello Instagram Community, I am reaching out for assistance regarding an issue I am facing. I am determined to resolve this matter and will continue to reach out via email until I receive a response. I have an older account with embarrassing photos under the username rahmeeknico. While I have the correct account credentials, I have forgotten the password for the associated email and have encountered issues due to a new device. Despite several attempts to recover the email through Microsoft and other means, I have been unsuccessful. My priority is to delete the profile, but I am unable to do so without email access for login verification. This situation is urgent as I am a professional individual who cannot risk having these photos visible to others. Should you require proof of identity, please refer to my main Instagram account @iamnicosilveira, where you can verify my authenticity. Your prompt assistance is greatly appreciated. Thank you, Nico Silveira

I encountered an issue while trying to post from my phone, where the post would not load completely and got stuck. After attempting to repost and facing the same issue, I deleted the Instagram app and reinstalled it. However, now I can't log into either my influencer account (22.4k followers) or my personal account (both linked to the same phone number). The error message "We’re sorry but something went wrong. Please try again." appears. I also tried logging in from my computer but received a message stating, "We couldn’t connect to Instagram. Make sure you’re connected to the internet and try again." I have verified my username and password and confirmed my internet connection.