Instagram Customer Service Issues

When attempting to log into my account, I repeatedly encounter an error message stating "sorry, something went wrong, try again." Despite uninstalling the app and re-entering my credentials multiple times, I continue to face the same issue. I engage in editing content, ensuring to credit music artists appropriately to avoid copyright infringement. Over the span of three years, I have diligently cultivated my accounts with the usernames dh.vfx_ and your1favorite_drug. The latter, a personal account, experienced the initial error which subsequently extended to my editing profile, impeding access to messages, likes, and updates. I am dismayed by Instagram's inadvertent obstruction of my efforts. Urgently seeking resolution, I can be reached via email at [redacted]

I've been experiencing issues trying to log into my Instagram account. Initially, I received an error message stating "cannot refresh feed," which persisted even on my profile page, preventing me from reporting the issue. Subsequently, the error "check internet connection" appeared despite being connected. Following that, I encountered "something went wrong, please try again later," which failed to resolve the problem even after restarting my phone and reinstalling the IG app. Similarly, when attempting to log in on my computer, the process took a long time and resulted in a "could not connect, check internet connection" prompt, barring my access. Everything was functioning correctly yesterday. Could Instagram be facing technical difficulties? Thank you, Wayne.

Hello, I'm Mukesh. I am experiencing technical difficulties logging into my account on Instagram. On 13/3/19, everything was working fine until the evening when I couldn't send messages to my friend. I also noticed that when I tried to like a post, it wouldn't go through. I attempted to re-log into my account but was unsuccessful. I then uninstalled and reinstalled the Instagram app, but the issue persists. Every time I try to sign in, I receive an error message saying something went wrong and to try again later. This problem is causing difficulty for me as I am unable to use Instagram. I would appreciate it if this issue could be resolved. Thank you.

Hello, I encountered an issue with Instagram today when I got logged out while trying to upload a photo due to it being down. Unfortunately, I am unable to access my account as the email and phone number associated with it are outdated and inaccessible to me. Back in October, I updated my Instagram login details to match my current information after setting up my Facebook account. The old email address linked to my account was [redacted], and my previous phone number was [redacted], which is no longer in service. I have been unsuccessful in accessing my Hotmail email account. I am seeking assistance on how to regain access to my Instagram account. I can provide additional verification such as having my family and friends confirm my identity and sharing a picture of my ID. My updated contact information is [redacted] and [redacted]

I recently discovered that my account shadow_king888 was accessed without my permission by a friend who obtained my password. They changed the password and also altered the recovery email. Upon investigation, I found out that a person named Ayush has now taken control of my account and has been sending inappropriate messages to my friends. The previous password for my account was "loveyouvish." I am requesting assistance in recovering my account. Additionally, I have another account devil222410 with the password vishloveyou22. Both accounts can be identified by matching the profile pictures. The recovery email for devil222410 is [redacted] Please help me recover my account on Instagram as I am feeling very anxious about this situation.

Hello Instagram Team, I am reaching out for urgent assistance regarding my Instagram account. A few days ago, I was prompted to log in again, and since then, I have been unable to access my account despite entering the correct username and password. It seems like my account may have been hacked and subsequently deleted without my consent. I did not receive any email notifications from Instagram regarding these changes. I am willing to provide any necessary details to prove my ownership of the account. I have used my personal photo as the profile picture and shared images of my business endeavors on the platform. Restoring my account is crucial for my business as I have clients who rely on it for updates. Thank you for your prompt attention to this matter. Best regards, Sima E. Instagram ID: sima.nail.esfahan Email: [redacted] Phone: [redacted]

I encountered issues posting from Flume initially. I attempted to post from Safari on OS X, mimicking iOS, but was unsuccessful. After emailing myself the image file and downloading it on my iPhone, I still couldn't post on Instagram. I experimented with various edited and unedited images, tried posting with and without tags, copy/paste, to no avail. Logging out from Instagram on Safari (on OS X) led to being unable to log back in. Resetting my Instagram password on Safari failed as it couldn't send a login link to my email, even though I could access my email for downloading. While Instagram's servers seemed operational (as I could browse on Chrome), trying actions like unfollowing and liking resulted in mixed outcomes.

I have been using Instagram for several years without any issues. On March 13th, I temporarily disabled my account after updating it, which seems to have led to problems for many users. It's frustrating to see that content involving bullying and violence remains on the platform longer than innocent posts. My account consists of personal photos, quotes, and things I like, without any hate speech or violence. I am upset that all the memories I shared on my page are now gone, as I didn't have a backup. Instagram claimed I violated their guidelines, but they haven't specified what I did wrong. It's disappointing to see celebrities freely post various content, even including nudity, while my account was taken down for a minor issue. I believe that users should be able to post what they want as long as it's not harmful, and I hope to get clarity on why my account was disabled.

I am Qsas_al_7ayah, the official stories account. I have tried numerous times to contact Instagram support without receiving any response. My account has several unresolved issues, but the biggest problem now is that I am unable to post pictures anymore. My followers are eagerly awaiting my daily posts, which I am currently unable to provide. Additionally, I am unable to repost pictures on my Instagram stories because the button is missing from my account. I am dedicated to sharing my content with the world, particularly in the Arab community. However, these ongoing problems are making me consider migrating my work to another social media platform like YouTube where I hope for better responsiveness. I am hopeful for a quick resolution and appreciate your time.

After school today, I received an Instagram notification from my sister via direct message on my phone. Upon clicking it, I briefly viewed the chat before being unexpectedly logged out of my account. Despite several attempts to log in, I encountered an error message stating my account was disabled. I submitted an appeal but have concerns about whether it will be addressed effectively since there was no opportunity to provide further details. Through the Help Center, I learned that account disablements occur due to violations of the Terms of Use or Community Guidelines. As a new user with no posts, minimal comments, and no commercial activities, I am puzzled by this action. My interactions mostly involve following artwork and messaging friends like my sister and another acquaintance. Although I may playfully share posts with my sister, it's within the context of our relationship. I have reviewed the guidelines and believe my account was unjustifiably disabled. I hope for its reinstatement while committing to compliance in the future and refraining from creating a new account.

I'm in need of assistance with linking my Instagram profile to my business Facebook page. When I try to link them, it only connects to my personal Facebook profile and not my business page. In the section where I should be able to select my business page, I encounter an issue where it doesn't save the selection as intended. There seems to be a problem with sharing content from my Instagram business account to my Facebook business page, as it keeps posting to my personal account instead. Additionally, I am unable to tag products on Instagram posts and promote on Instagram. Any help resolving these challenges would be greatly appreciated. Thank you in advance.

Hello, I'm La’Kiha Bradley and I've been an active Instagram user for the past 6 years. Unfortunately, today when I tried to access my finsta account (@cate.morisett) that I've been using since [redacted] with over 3,[redacted] posts, I was suddenly logged out and now unable to log back in. When I search for my account, it's showing as though it no longer exists. I believe my account may have been hacked as I did not violate any policies. It's disappointing that my account was deleted without warning. I also tried to log in using my main account (@babygirlkii), but still encountered errors. If this issue cannot be resolved, I may have to switch to other social media platforms like Snapchat, Facebook, and Twitter along with my friends. I hope this matter can be addressed promptly as I just want my account reinstated. Thank you.

Hello, I am looking to delete an old Instagram account that I no longer have access to. Unfortunately, I cannot remember the password, and the phone number and email associated with the account are no longer active. I am in the process of cleaning up my old and new accounts, with Jenniferkalusi being one that I've successfully deleted before. Now, I am struggling to delete the account under the username Ghizelakalusi. I no longer use the email [redacted] and cannot access the recovery link sent there. Additionally, the phone number ending in 62 that was linked to the account is no longer in use. It's clear that I haven't used the Ghizelakalusi account for a long time, and I would appreciate any assistance in deleting it. Thank you for your help. Best regards, G.K.

Hello Instagram, I am experiencing trouble with my account and cannot log in on my iPhone. Interestingly, I can sign into all my accounts on an Android phone except for one, @izzatemiir, which seems to have been hacked or disabled, preventing me from accessing it on any device. My main account is @izzatemir.ahmad, and I am unable to log in to this one and two others, @nadimo25 and @nikammarzly, on my iPhone. This issue started when I logged out of all my accounts and tried to sign back in, but it was unsuccessful. Furthermore, I am unable to create a new account on my iPhone but can do so on a different device. I believe there may have been an error on your end causing these problems. I kindly request your prompt assistance in resolving this matter so I can resume using Instagram as usual to stay connected and share updates. Best regards, Izzat Emir

I wanted to change my Instagram name, but it was taken. I was advised to report the person for impersonation to claim the username, leading to my account being disabled. I need Instagram to restore my account as I am not impersonating anyone; I am myself.

I got my Instagram account disabled for allegedly pretending to be someone else, but that was not my intention. I simply wanted to change my username to one that was already in use by another inactive user who hasn't updated their profile in years. Unfortunately, my report on the account led to my account being flagged for impersonation. I would like to resolve this error and regain access to my account.

I have come across unauthorized Instagram accounts posting my photos. One is under the username "codymorrison9" and the other is something similar to "cdw70." Unfortunately, I am unable to access my original account, "codyjameswylie," as whenever I try, it redirects me to the codymorrison9 account. I managed to delete the codymorrison9 account but I suspect there are more unauthorized accounts using my photos. I wish to regain control of my original account and delete any fake ones. Please provide a quick and permanent solution to resolve this matter. Thank you. Cody M.

1. I am facing issues logging into my account, ladygrey_thehound. The last time I accessed it was on Wednesday, March 13 in the evening. Following an app glitch, where it wouldn't upload a photo, I uninstalled and reinstalled the app after hearing of a FB and Insta outage. Despite regaining access to my other accounts, theleotardlady and ahopandaskip, I am still unable to log back into ladygrey_thehound, even after resetting my password and restarting my phone multiple times. 2. Email: [redacted], Phone: [redacted] 3. Created on iPhone 8 Plus. 4. The username has always been ladygrey_thehound, established in September or October [redacted]. I have attempted to reach out to Instagram through my other accounts, the report a problem page, Facebook, and [redacted], but haven't received any assistance yet.

Dear advisor, I am unable to access my Instagram account (james_bartlett_1). Instagram notified me of a "third party copyright infringement" with reference number [redacted][redacted]. I have contacted the third party to clarify why they reported me since I believe I did nothing wrong. I shared a story on Instagram while at the O2 watching UFC. If this is considered copyright infringement, it would render Instagram unable to function at all. Any fan sharing videos of events like UFC, concerts, or sports could face their accounts being removed. I am surprised that my account was disabled without any means to resolve the issue or a proper response from Instagram. If there was a violation in my story (which I truly don't think there was), I request the specific content be removed instead of disabling my entire account without assistance. If I relied on social media as a high-profile influencer, one would expect direct communication to resolve such matters, rather than abrupt account removal. Without this, anyone could report another user's content. I seek your assistance in recovering my account. Thank you, James Bartlett

My account, spookthematt, was unexpectedly terminated on Friday, March 15th, around 4 pm EST. I was informed of a violation of terms when logging in on desktop. On the app, I receive an error message. I have reached out to Instagram repeatedly since the incident. I am certain I did not breach any rules. My posts featured just myself, my boyfriend, or personal art sporadically. Despite my efforts, Instagram is not addressing my issue. I am becoming increasingly frustrated and intend to escalate this matter publicly. It is unfair that innocent accounts are removed, while some violations go unchecked. All I seek is the restoration of my Instagram account.