I would like your help as I cannot get into my instagram account. I forgot my password...

GetHuman-mcrapper's customer service issue with Instagram from December 2018

5 views | 25596 similar | 0 following
Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mcrapper will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mcrapper can let us know if they help or not.
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Before contacting them, items GetHuman-mcrapper may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-mcrapper's own words
I would like your help as I cannot get into my instagram account. I forgot my password and tried many different ones, however I tried it on a different device. I then was able to remember my password but once I did, the app said there was suspicious login attempts and sent a security code to my email address. However, I no longer have any access to that email address so I cannot retain that security code, is there any chance of getting in to my account a different way because it is definitely me, but I was just getting the password wrong a numerous amount of times on my iPad. I would really appreciate it if you could reply back and help me as much as possible.**Thanks, Yours Sincerely*Matty Campbell

GetHuman-mcrapper did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman-mcrapper
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 25596 others
0 customers following this

Timeline

GetHuman-mcrapper started working on this issue
Dec 23rd, 2018 1:20am

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