I have booked my dubai ticket in Indigo airlines, and i have also got the UAE visa. Now...
GetHuman-sunnykur's customer service issue with Indigo from September 2019
Help with my Indigo issue
The issue in GetHuman-sunnykur's own words
I have booked my dubai ticket in Indigo airlines, and i have also got the UAE visa. Now I want to apply for "OK TO BOARD" as it is mandatory for indian national before departure.*So how and from where I shall apply?
GetHuman-sunnykur did not yet indicate what Indigo should do to make this right.
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How GetHuman-sunnykur fixed the problem
I have booked ticket in Indigo Airlines from India to Dubai (DXB). During booking it was mention in the ticket that after taking UAE visa for Indian national "OK TO BOARD" clearance from airline is must, other wise you didn't get boarding pass for departure. *So after getting my UAE visa I confirmed the same from Indigo and ask for the procedure for applying 'OK TO BOARD' clearance. My issue was cleared within * day. *If in your passport "ECR or Emigration Check Required" is written then only 'OK TO BOARD' clearance is required, otherwise not. Also note that 'OK TO BOARD' clearance rule vary for different airlines. So please confirm before going, Mainly emirates, or Air Arabia airlines required this.
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