Unhelpful member of staff

GetHuman6060663's customer service issue with Ikea from May 2021

12 views | 7508 similar | 0 following
Help with my Ikea issue
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The issue in GetHuman6060663's own words
We located the item ... We were very unhappy with the service we received from a member of staff at your Nottingham branch.
My husband will be ** this year and item very heavy
A courteous response instead of “you’ve obviously picked the wrong one up “ and no mention of any help to obtain the correct one
We were very polite to the member of staff but had a very rude response from a very rude lady called Jen
We decided we would take or custom elsewhere
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Ikea

We wanted to purchase a mattress
Customer service issue
Reported by GetHuman6060663
May 12th, 2021 - 3 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 7508 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Account address
Order number

Timeline

GetHuman6060663 started working on this issue
May 12th 2:17pm
GetHuman6060663 indicated the issue is not fixed yet.
May 12th 7:32pm
GetHuman6060663 indicated the issue is not fixed yet.
May 14th 1:04pm