My wife recently purchased * king size IKEA mattresses and a king frame. She was told b...

GetHuman5908279's Problem With an Order issue with Ikea from March 2021

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The issue in GetHuman5908279's own words
My wife recently purchased * king size IKEA mattresses and a king frame. She was told by your sales person in theBolingbrook store that delivery included having the pieces brought into the house and to the *nd floor. Well today the order was delivered and they refused to bring the pieces into the house, leaving everything in the unattached garage. So now my wife and I will have to arrange and pay for someone to move things into the house. I’m thinking that your people don’t have a clue as to what the delivery includes. And trying to reach anyone in your Bolingbrook store by phone has only exasperated the situation. So is your customer service really this bad? Maybe so and possibly I need to quit shopping with IKEA.*Mike Fletcher

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Problem With an Order issue
Reported by GetHuman5908279
Mar 31st, 2021 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 9016 others
0 customers following this


GetHuman5908279 started working on this issue
Mar 31st 4:11pm

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